In order to use the Connector and upload data, the user authenticating with QuickBooks Online must have the following level of access to the data:
- Master Administrator
- Company Administrator
- Accountants User
If the user does not have the correct level of access, you will receive the following:
If there is already a user connected to the portal, you will receive this:
Should you receive the above error, which could happen if you changed staff, please connect with our Support team to have this fixed.