Credentials Not Accepted

If your credentials are not accepted when you are submitting your data file, remember that this is case sensitive, so please make sure you entered it correctly.

Otherwise, your credentials might not be accepted because:

1. You entered your logins for the portal instead of your accounting application credentials

2. You do not have the permissions for the upload. This can be checked from your account on the accounting application itself:Sage 50 (Simply Accounting)Sage 300NavisionQuickBooks Online.

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